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The company says it cancelled the board meeting due to a lack of quorum.

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Forsta Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

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B2B company honoured for the 13th consecutive year for improving customer experience and insights technology

NEW YORK, OSLO, Norway and LONDON, October 26, 2021 — Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, integrated media company, has named the Forsta Platform as a 2021 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

The 2021 Customer Experience Innovation Award recognises best-in-class companies setting the standard in delivering exceptional customer experiences through all channels.

The Forsta Platform is a flexible, multi-channel software platform for Customer Experience (CX) insights that deliver award-winning software for Voice of the Customer (VoC), Voice of the Employee (VoE), and Market Research programs. The platform provides organisations with a one-stop, feature-rich solution to gain maximum value and insight from feedback and research projects.

Forsta’s platform was recognised for innovations that enable customer experience professionals and business decision-makers to generate richer insights that fuel smarter decisions and generate faster actions. Recent Forsta platform enhancements enable consolidated business insights to be delivered in real-time via mobile devices, and with a variety of compelling visual reporting options. Forsta has also made UX updates to make it easier to create engaging data and insights dashboards on any device.

“Innovation is a core tenet of our business, which is why it’s an honour to have Forsta recognised for bringing innovation to the market by TMC’s Customer Magazine,” said Kyle Ferguson, Chief Executive Officer at Forsta. “We take great pride in listening to and collaborating with our own customers, who work across Customer Experience, Employee Experience and Market Research, which allows us to continually innovate our solutions to meet their evolving insights needs.”

This marks the 13th consecutive year that Forsta has been honoured by the TMC awards program, beginning in 2009 when the company’s Contact Center Solution technology was named Product of the Year. In the years since, the company has been recognised multiple times for innovations within its data and insights platform (2010 – 2012, 2014, 2016 – 2018, 2020), as well as for its mobile innovation (2013), text and social analytics (2015) and digital feedback module (2019).

“Congratulations to Forsta for receiving a 2021 Customer Experience Innovation Award. The Forsta Platform has been selected for setting the standard in delivering world-class customer experiences,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognise this achievement and know we will continue to great innovation from Forsta in 2022 and beyond.”

About Forsta
Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualisation and more. Forsta’s extensive set of market-leading tools, including its award-winning data visualisation and reporting suite, combined with the expert guidance of our seasoned data and insights professionals, empower decision-makers to drive business impact based on truly deeper customer understandings. Founded in the Nordics, Forsta means “to understand” in Swedish. Visit Forsta.com for more information.

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the customer experience, call/contact centre, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.customer.tmcnet.com.

About TMC
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

Forsta Media Contact:
Theresa Tepper
Forsta
Theresa.Tepper@confirmit.com

TMC Contact:
Michelle Connolly
Marketing Manager
203-852-6800, ext. 170
mconnolly@tmcnet.com

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Banks to Remain Shut for 17 Days Next Month; Check Dates

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Private and public sector banks all around the country will remain closed for more than half of the coming month, that is, November. Out of the 30 days in the second last month of the year, banks will be closed for as many as 17 days amid continued festivities around India as well as weekends. So, if you have planned to visit any bank branches in November, you must take a note to dodge any hassle and carry out your work in a smooth manner.

On that note, you should also keep in mind that it should not be much of a concern holidays are state-wise and only certain branches of the banks in respective states will remain shut on these days. They are usually not uniform in nature, except for a few days. For example, banks will remain closed in Bengaluru on Kannada Rajyostsava, but services will be available in the other parts of the country.

According to an official list released by the Reserve Bank of India or RBI, the number of holidays has been fixed at 11. The remaining are the weekend leaves. This includes all Sundays of the month, as well as second and fourth Saturdays. The RBI’s list of holidays falls into three categories. These are state-wise celebrations, religious holidays and festival celebrations.

The central bank’s notification for holidays has been notified under three brackets, including  ‘Holiday under Negotiable Instruments Act’, ‘Holiday under Negotiable Instruments Act and Real Time Gross Settlement Holiday’ and ‘Banks’ Closing of Accounts’. On these notified holidays, all branches of banks, which includes the public sector, private sector, foreign banks, cooperative banks and regional banks, will remain shut.

According to this list by RBI, no bank opens on Republic Day (January 26), Independence Day (August 15), and Gandhi Jayanti (October 2), Christmas Day (December 25). The branches also close during festivities like  Diwali, Christmas, Eid, Guru Nanak Jayanthi, Good Friday. The RBI has also made Sunday a compulsory leave for all banks, apart from second and fourth Saturdays of each month.

Going by the list of holidays in the upcoming month, all banks across the country, except those in Bengaluru, will remain closed on Diwali, which falls on November 4. Apart from this, only the weekend leaves would be uniformly applicable to all banks across India on the same day. But to know more about the state-wise holidays, you must visit your nearest branch and get all the details.

Here is the full list of holidays for the month of November 2021, as per RBI mandate: (Counting from November 1 onwards)

November 1: Kannada Rajyostsava/Kut – Bengaluru, Imphal

November 3: Naraka Chaturdashi – Bengaluru

November 4: Diwali Amavasaya (Laxmi Pujan)/Deepavali/Kali Puja -Agartala, Ahmedabad, Aizawl, Belapur, Bhopal, Bhubaneswar, Chandigarh, Chennai, Dehradun, Gangtok, Guwahati, Hyderabad, Imphal, Jaipur, Jammu, Kanpur, Kochi, Kolkata, Lucknow, Mumbai, Nagpur, New Delhi, Panaji, Patna, Raipur, Ranchi, Shillong, Shimla, Srinagar and Thiruvananthapuram

November 5: Diwali (Bali Pratipada)/Vikram Samvant New Year Day/Govardhan Pooja – Ahmedabad, Belapur, Bengaluru, Dehradun, Gangtok, Jaipur, Kanpur, Lucknow, Mumbai, and Nagpur

November 6: Bhai Duj/Chitragupt Jayanti/Laxmi Puja/Deepawali/Ningol Chakkouba – Gangtok, Imphal, Kanpur, Lucknow, and Shimla

November 10: Chhath Puja//Surya Pashti Dala Chhath (Sayan ardhya) – Patna, Ranchi

November 11: Chhath Puja – Patna

November 12:  Wangala Festival – Shillong

November 19: Guru Nanak Jayanti/Karthika Purnima – Aizawl, Belapur, Bhopal, Chandigarh, Dehradun, Hyderabad, Jaipur, Jammu, Kanpur, Kolkata, Lucknow, Mumbai, Nagpur, New Delhi, Raipur, Ranchi, Shimla, and Srinagar

November 22: Kanakadasa Jayanthi – Bengaluru

November 23: Seng Kutsnem – Shillong

Apart from the varying state-wise holidays. The banks will remain closed on some of the days of the weekends. These are mentioned below

November 7: Sunday

November 13: Second Saturday of the month

November 14: Sunday

November 21: Sunday

November 27: Fourth Saturday of the month

November 28: Sunday

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JAIN Online co-hosts Techspectations EDUCATE Summit 2021

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Bengaluru (Karnataka) [India], October 26 (ANI/PRNewswire): JAIN Online, the e-learning arm of JAIN (Deemed-to-be-University), today successfully co-hosted Techspectations EDUCATE 2021.

The full-day summit enabled the platform to discuss the emerging possibilities and challenges transforming the Indian education sector in the new normal world. Around 20+ Industry experts in 8+ insightful sessions delved deep into the pressing issues of the education sector, due to the pandemic. The event was attended by 2000+ delegates.

The Keynote address at the Summit was delivered by Shri Dharmendra Pradhan, Hon’ble Minister of Education and Minister of Skill Development and Entrepreneurship, Government of India. He emphasized that NEP’s role in building an aspirational India as well as the opportunities and challenges that lie therein.

During his speech, Hon’ble Minister Dharmendra Pradhan said, “NEP is going to transform our education landscape as per the needs of aspirational new India. This policy has come at a time when disruptive technologies like artificial intelligence and virtual reality have taken solid routes into many sectors. These technologies present several opportunities for our children and teachers. NEP 2020 has a special focus on Digital education. Our government has announced National Digital Education Architecture ((NDEAR), a unifying national digital infrastructure to energize the entire education ecosystem.”

Highlighting another major reform in education technology – National Education Technology Forum (NETF), Shri Dharmendra Pradhan said, “NETF will provide a platform for a free exchange of ideas in the use of technology to enhance learning, assessment, planning, administration, and several other aspects of the school as well as in higher education. The NETF will facilitate decision-making in the induction, deployment, and use of technology. It will not only provide the latest knowledge and research but also the opportunities to consult and share best practices with state governments, education institutions, and other stakeholders. We must recognize the importance of leveraging the advantage of technology while at the same time acknowledge the potential risk and dangers”.

Pradhan also emphasized that the benefits of digital infrastructure can be fully utilized when every student will have all access to digital devices. The Digital India campaign is a major initiative to bridge the digital divide in the country. “PM eVIDYA program and the Vidyanjali portal have been rolled out with the specific intention of bridging the digital divide.

Dr. CN Ashwath Narayan, Hon’ble Minister of Higher Education, Information Technology and Biotechnology, Science and Technology, Government of Karnataka said, “Technology has become a solution in taking education to every student during the pandemic. Karnataka took the lead in adopting advanced technology and (https://online.jainuniversity.ac.in/?utm_source=pr+newswire & utm_medium=referral & utm_campaign=Techspectations+EDUCATE+summit+2021%2C+co-hosted+by+JAIN+Online) offering online education to the students. The Karnataka Government launched the first-of-its-kind comprehensive learning management system in the interest of the students.

Through this, we were able to create a lot of educational content which empowered us to develop close to 3.5 lakh classes in just one semester, supplemented by audio, visual, and best possible examples for effective learning. Further, this was supported by internet-enabled smart classrooms. Today, we have more than 8000 classrooms in the state higher education including engineering, polytechnic, and degree. We have already enabled 2500 classrooms and the remaining 5500 classrooms will be integrated within a short time. Besides this, we have provided more than 3 lakh students with tabs/laptops to ensure and encourage the concept of any time and anywhere learning. Our student-centered learning approach and performance review will improve the efficiency of our students and secure the best education.”

He further added, “We have brought in accountability, transparency, efficiency, and accessibility through our unified university and college management system initiation. We have been able to connect with all the stakeholders of the education sector in real-time, ensuring the free flow of data that helps for the holistic development of the sector. So, we continue to make ample use of technology to strengthen our education system, thereby, the National Education Policy (NEP) can be implemented to its fullest. In this direction, Karnataka is the first state to set up a Task Force for the successful implementation of NEP which was constituted in March 2020. The implementation of NEP in Karnataka was initiated in 2021 and has been welcomed by all the stakeholders. Therefore, I strongly believe that the NEP will strengthen the country to look forward to and compete with the rest of the world to be ahead.”

Speaking on his felicitation address, Dr. Chenraj Roychand, Chancellor, JAIN (Deemed-to-be-University) said, “It is a great honor to witness the magnetic presence of Hon’ble Union Minister Shri. Dharmendra Pradhan and Hon’ble State Minister Shri. CN Ashwath Narayan joined us along with top educationalists, technologists, and decision-makers who are passionate about transforming India’s educational landscape with their new innovative ideas, latest tech, and best practices, on this platform. The Indian education sector has been witnessing a paradigm shift from the traditional model of learning to the imperative mode of learning. The onset of the pandemic has driven the need for online learning, demanding educators to adapt themselves to the changing situations. India has quickly responded to the changes and adopted a new-age digitized learning mechanism. Pioneers in the tech sector and leading universities have also come up with e-learning solutions to make learning more efficient. Today, almost every student has a smartphone in his or her pocket with access to high-speed internet enabling them to innovate and create new ideas”. However, there are challenges we continue to face in the largest education system. Due to this, a large section of experts still advocates for theatrical learning, rote learning, and exam-based learning. These challenges can be addressed by implementing collaborative, approach-centric, and project-based learning in our educational institutions. Our NEP comes as the best solution to many of our problems. NEP not only advocates for innovative ways of learning but also promotes digitization in education, paving the way for new quantum and emerging technologies.”

Dr. Raj Singh, Vice-Chancellor, JAIN (Deemed-to-be University) and Mr. Tom Joseph, Director – New Initiatives, JAIN (Deemed-to-be University) chaired the panel discussion on the topic ‘Online Upskilling Challenges & Vision Beyond 2021.’

Techspectations EDUCATE is an annual summit organized by Manorama Online. It offers a holistic view of the overwhelming challenges and dynamic opportunities of online learning, which is also evolving at an exponential pace. Various stakeholders associated with the Edu-tech sector including academicians, school and college authorities, teachers & professors, students, researchers & scholars, parents, Government officials, EdTech companies, Platform developers, Tech gadget manufacturers, Internet Service Providers, Publishing Companies, Digital Start-ups, IT Professionals, Content Developers, and Animators will deliberate on the paradigm shift in the education sector triggered by the pandemic.

This story is provided by PRNewswire. ANI will not be responsible in any way for the content of this article. (ANI/PRNewswire)

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